ScoreMySpeech Support

We're here to help you succeed in your GCSE speaking exams

Contact Us

If you have any questions, issues, or feedback about ScoreMySpeech, please don't hesitate to reach out. We aim to respond within 24 hours.

Email Support

Email: hello@scoremyspeech.com

Frequently Asked Questions

How does ScoreMySpeech work?
ScoreMySpeech helps you practise for your GCSE/IGCSE French and Spanish speaking exams. You listen to a phrase, record yourself speaking it, and our AI scores your pronunciation and provides feedback.
Which exam boards are supported?
We support AQA, Edexcel GCSE, Edexcel IGCSE, and Cambridge IGCSE exam boards with questions tailored to each board's speaking exam format.
How does the free trial work?
Your 7-day free trial begins when you select "Start 7-Day Free Trial" and complete the subscription process through the Apple App Store or Google Play. During the trial, you have full access to all features. After the trial ends, you can subscribe to continue using the app. We never ask for your card details — your subscription is handled entirely by Apple or Google using the payment method already on your account.
How do I cancel my subscription?
You can manage or cancel your subscription through your device's app store settings. On iOS, go to Settings → your name → Subscriptions. On Android, open Google Play Store → your profile → Payments & subscriptions.
Can I use the app on multiple devices?
Yes, simply log in with the same account on any device to access your practice history and subscription.
How do I delete my account?
To request account deletion, please email us at hello@scoremyspeech.com with the email address associated with your account. We will process your request and delete all associated data within 30 days.
The app isn't recording my voice. What should I do?
Make sure you have granted microphone permission to ScoreMySpeech. You can check this in your device settings. If the issue persists, try restarting the app.

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